post Category: Blogging, Reviews post postMarch 19, 2007

First of all I want to thank everyone who contacted to me to express their concerns about the problems I had with this blog for the last week. It truly was a very frustrating experience and it is good to have everything back. I will get working on my background and other accessories again - yes, including the baby widget.  

Last Tuesday, I lost everything that I had worked on for the last 3 months so I called my webhosting provider 1&1 (also known as 1and1, 1 and 1 or 1and1.com) .  I was told I would have it within 24 - 48 hours, this obviously did not happen so I called again on friday and was told I would recieve it within 24 - 48 hours. Again this did not happen! Now 124 hours later it is finally up. What also ticks me off is that action was not seriously taken until my husband called them, do they not take women seriously?

I am very dissatisfied with the 1&1’s customer service, and I do not recommend them. I have had others tell me that they’re webhost providers, provided a backup quickly after they called, as soon as 15 minutes later.  

Horaayy..there are 4 comment(s) for me so far ;)

Please do not use Keywords for your name.
#1

See, it’s the opposite here. If Adam calls somewhere, nothing happens until I call and get in their face. Sometimes you just gotta be mean! LOL!

Glad to see it’s up and running. I hope it stays that way. I’ve missed your site!

I puffy heart melissaclee.com!

[Reply]

Esmeralda wrote on March 19, 2007 - 9:23 pm
#2

yes, I missed your blog too! I didn’t know that was the provider you use but I have also heard others say that they weren’t satisfied with 1and1’s service. I wanna see the baby grow on the little ticker thing.

Anyways .. I am looking forward to hearing about Sariah’s birthday! She’s getting to be such a big girl now and I am sad I couldn’t spend her special day with her.

[Reply]

SJ wrote on March 19, 2007 - 10:12 pm
#3

Just passing through… :)
Glad to see you’re up and running… :)

[Reply]

Anna wrote on March 21, 2007 - 10:50 am
#4

Most of the bad stories I have heard about 1&1 is when you try and leave their service. I hope you get this all straightened out!

[Reply]

Lisa wrote on March 21, 2007 - 11:15 am
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